error 413 when upgrading sales pack

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jamie
    Senior Member
    • Aug 2025
    • 256

    #1

    error 413 when upgrading sales pack


    i am trying to upgrade to the newest sales pack, and all I get is error 413 with no other details
    Click image for larger version

Name:	image.png
Views:	0
Size:	20.5 KB
ID:	125286

    its not my php upload limits as they are set far above the 2.3mb of the file
    post_max_size => 64M => 64M
    upload_max_filesize => 512M => 512M


    Any thoughts?​
  • victor
    Active Community Member
    • Aug 2022
    • 1152

    #2
    - Enable Debug mode.
    - Try upgrading Sales Pack via CLI: https://forum.espocrm.com/forum/exte...ing-sales-pack.
    - If errors occur, please send the part of the EspoCRM error log that relates to the error.

    Comment

    • jamie
      Senior Member
      • Aug 2025
      • 256

      #3
      Originally posted by victor
      - Enable Debug mode.
      - Try upgrading Sales Pack via CLI: https://forum.espocrm.com/forum/exte...ing-sales-pack.
      - If errors occur, please send the part of the EspoCRM error log that relates to the error.
      upgrading from the cli in this case is more complicated as its run from inside docker

      is there any way to get more info about the error?

      Comment

      • jamie
        Senior Member
        • Aug 2025
        • 256

        #4
        well colour me pink, this ended up being due to our traffic controller not being setup correctly

        Comment

        Working...