Advance Pack - Error

[isaac.amoah]

I get an error when closing off a case. There are no log traces even when I look through the App Logs

[lazovic]

Hi isaac.amoah,

Please provide your EspoCRM instance logs, they are located at the following path: {ESPO_DIR}/data/logs.

After its analysis, we will help you understand the cause of the problem.

[isaac.amoah]

Kindly refer to the attached link for the requested log

https://limewire.com/d/2vsfh#tHds1m4Wpq

[victor]

Everything that is in your vine by Case entity:

ALERT: (0) Called `loadLinkMultipleField` on non-link-multiple field `supervisorAssigned`. :: PUT /Case/6985d4d06156f0f0e :: /var/www/html/application/Espo/Core/ORM/Entity.php(215)

The problem is with the "supervisorAssigned" field. It may have been created and then deleted. Also, the "supervisorAssigned" field could have been created as a Link Multiple Field -> then deleted -> then created again, but with a different type.
It is advisable to do a Hard Rebuild https://docs.espocrm.com/administrat.../#hard-rebuild if that is the case.
If it still exists, please send a full-screen screenshot of its settings.

[yuri]

Hard rebuild won't help in this case.

Maybe you refer to 'supervisorAssigned' somewhere: in custom code or workflows?

[isaac.amoah]

Thank you so much, I added the 'supervisorAssigned' to the case layout and now it is saving.

Cases are now closing per normal