Outlook integration - location supports also field name cLocation

[SylviaM]

As mentioned in the documentation of the Outlook integration on https://docs.espocrm.com/extensions/...tion/calendar/

If your Espo entity type has a custom Varchar field named location, it will be synced with Outlook Calendar. As of v1.4.0.

My problem occured when I added this varchar field to the meeting entity. As meetings are a standard entity it was named cLocation.


Now the location isn't synched to my Outlook.

Please add that the field can also be named cLocation to support it for standard entities.

[heint]

Greetings,SylviaM

What version of Espo and Outlook are you using? I've just checked it on my server and it's working fine

[SylviaM]

Hi,
thanks for the response.
Espo is Version 9.2.7
Outlook is part of Microsoft 365 for Enterprise (Microsoft® Outlook® für Microsoft 365 MSO (Version 2508 Build 16.0.19127.20484) 64 Bit))

[heint]

Have your Meeting records been synchronized successfully before? And how does it behave now? When you fill up the "Location" field of the Meeting on the Espo side, does this record sync to Outlook at all or just with the "Location" field empty on the Outlook side?

Could you please share (you can change the actual location for testing value) what kind of data you are using in this "Location" field? Is it a simple string?

As a first preventive action, you can reconnect your Outlook account at {user} -> External Accounts (at the top right corner) -> Outlook in incognito mode to prevent any caching issues, which are quite usual for Outlook.

[SylviaM]

Hi,
for test purposes I created a new meeting with a location (address is a public airport)
The meeting itself synchs just fine. But the location is empty. Our sales reps need this particular feature for navigation apps in their cars.

We use an Exchange server in the Microsoft 365 cloud and the German version of everything. I hope that doesn't make a difference but I wanted to mention it.


Again, thanks for the help.

[heint]

Can your show details of the "Adresse" field? What type of the field is this? I'm not really sure what this small icon inside this field is doing.

Also do you have any customization (potential logic that fills up fields automatically) for any of the adress fields?