Portal Custom Filters
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Thank you, but we need to mantain information about assigned user and publish criteria is "onlyAccount". -
Hi davide.marcellan@work.it,
As a workaround, you can implement the following Formula (Before Save Custom Script), which will automatically change the assigned user from portal user to e.g. admin after the status changing:Code:ifThen(status == 'Held' && assignedUser.type == 'portal', assignedUserId = '1' && assignedUser.name = 'admin');
Documentation:
https://docs.espocrm.com/administration/formula
https://docs.espocrm.com/administration/roles-management/#roles-managementLast edited by Vadym; 06-14-2023, 08:39 AM. -

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