Items - Product Selection not working!

[jaltz09]

Anyone experience this kind of issue?

I have an old version of CRM with extensions:
Advance Pack - 2.3.14
Sales Pack - 1.0.5

This thing is... when I manage my Sales Order or Quotes.

Item fields seems to be missing on un-responsive.

I'm getting this error. (Please see the attached file)

I couldn't select the products.

[Vadym]

Hi jaltz09,

What EspoCRM version do you use?

[jaltz09]

Hi Vadym

It's Version 7.1.4

[Vadym]

Hi jaltz09,

Sorry for the late reply. Unfortunately, Sales Pack v1.0.5 has such a bug. Please upgrade your Sales Pack extension to solve this issue.
Please note, that we recommend using the latest extensions versions for smooth operation.
You can easily renew your subscription with a 10% discount via your customer portal if it expired.

[rabii]

how can we renew our subscription from portal ?
Thanks

[Vadym]

Hi rabii,

To renew the extension subscription, please go to your customer portal and create a case related to this matter.
After, we will create and provide you with an invoice with a 10% discount.