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Espo 7.3.1 Outgoing E-Mail: general SMTP Name is taken instead of O365 outgoing name

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  • Espo 7.3.1 Outgoing E-Mail: general SMTP Name is taken instead of O365 outgoing name

    Espo 7.3.1 Outgoing E-Mail general SMTP Name is taken always instead of O365 outgoing name:

    1) Admin-Setting Example for outgoing E-Mail: no-reply@domain.com (Name: "Mailer Example Company")

    2) Setting in User via O365 Name: Username, E-Mail: usermail@domain.com

    Sending an E-Mail from User-Account via O365 shows the following for an external recipient:

    From: "Mailer Example Company" <usermail@domain.com>

    If you empty in Admin-Setting the "From" Name (in this case "Mailer Example Company") (The E-Mail noreply@domain.com is left as is)
    it uses on external recipient From "usermail@domain.com".

    The behavior with EspoCRM 7.2.4 was From " Username <usermail@domain.com>". We use that every day for many E-Mails.

    For sending the Useraccount from O365 is used, not the no-reply@domain.com (That is an account at a different provider)


  • #2
    It's not clear whether your user has their personal email account or they uses a shared.

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    • yuri
      yuri commented
      Editing a comment
      I could reproduce.

    • macistda
      macistda commented
      Editing a comment
      Personal O365 account is used, but you got it already

  • #3
    Here's the fix: https://github.com/espocrm/espocrm/c...d2ef8ea3408e1b

    Comment


    • rabii
      rabii commented
      Editing a comment
      i have tried to apply the fix but i get error permission denied to change the file. checked file permission is 0644 do i need to change the file permission make changes and change permission to 0644 again.

      Update: Sorry my bad i was accessing server with a limited user permissions.
      Last edited by rabii; 01-16-2023, 03:24 PM.

    • macistda
      macistda commented
      Editing a comment
      rabii We have 0644 User www-data (=Apache) and could change the file correctly.
      That is not a question of Espo, more a question of your operating system.

  • #4
    Thank you Yuri, I can verify the fix is working, my colleague made the changes and the tests were successful.

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