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Get body (plain) of email not working

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  • Get body (plain) of email not working

    Hi,

    I have a workflow to create Lead automatically when new email come
    But I cannot get Body(Plain) of email to Description field of Lead
    Pls see attachment

  • #2
    Hi,

    Could you provide an original content of any of emails you have the problem with? Thanks.

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    • #3
      Hi

      Comment


      • #4
        Fix: https://github.com/espocrm/espocrm/c...e4f323ddab3dc4

        Will be available in the next EspoCRM release.

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        • #5
          Hi,

          Fixed already but email body still not filled
          Attached Files

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          • #6
            Hi,

            Have you fixed in both parsers?

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            • #7
              Yes, I fixed in both parsers

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              • #8
                I tested and it worked fine. Trigger is 'After record created'.
                Last edited by yuri; 04-14-2018, 06:41 AM.

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                • #9
                  Hi,

                  I try to remove the workflow and create it again but the email body still not filled to Lead Description

                  Comment


                  • #10
                    Seems it happens because the email doen't contain a plain text but only html. I will try to come up with some solution.

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                    • #11
                      Hi, The fix: https://github.com/espocrm/espocrm/c...b3011bb8ecd4f7

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                      • #12
                        Hi Yuri,

                        Thanks. This fix is OK now

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