Get body (plain) of email not working

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  • phamduc
    Member
    • Feb 2018
    • 63

    Get body (plain) of email not working

    Hi,

    I have a workflow to create Lead automatically when new email come
    But I cannot get Body(Plain) of email to Description field of Lead
    Pls see attachment
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Hi,

    Could you provide an original content of any of emails you have the problem with? Thanks.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • phamduc
      Member
      • Feb 2018
      • 63

      #3
      Hi

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #4
        Fix: https://github.com/espocrm/espocrm/c...e4f323ddab3dc4

        Will be available in the next EspoCRM release.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • phamduc
          Member
          • Feb 2018
          • 63

          #5
          Hi,

          Fixed already but email body still not filled
          Attached Files

          Comment

          • yuri
            Member
            • Mar 2014
            • 8440

            #6
            Hi,

            Have you fixed in both parsers?
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • phamduc
              Member
              • Feb 2018
              • 63

              #7
              Yes, I fixed in both parsers

              Comment

              • yuri
                Member
                • Mar 2014
                • 8440

                #8
                I tested and it worked fine. Trigger is 'After record created'.
                Last edited by yuri; 04-14-2018, 06:41 AM.
                If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • phamduc
                  Member
                  • Feb 2018
                  • 63

                  #9
                  Hi,

                  I try to remove the workflow and create it again but the email body still not filled to Lead Description

                  Comment

                  • yuri
                    Member
                    • Mar 2014
                    • 8440

                    #10
                    Seems it happens because the email doen't contain a plain text but only html. I will try to come up with some solution.
                    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • yuri
                      Member
                      • Mar 2014
                      • 8440

                      #11
                      Hi, The fix: https://github.com/espocrm/espocrm/c...b3011bb8ecd4f7
                      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                      Comment

                      • phamduc
                        Member
                        • Feb 2018
                        • 63

                        #12
                        Hi Yuri,

                        Thanks. This fix is OK now

                        Comment

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