Our CRM is down!

[Jakub Grufik]

Hello guys, our CRM dropped and is not working at the moment returning error:

Fatal error: Uncaught Error: Class "Espo\Core\Binding\EspoBindingLoader" not found in /data/0/f/0f6e82d6-07b5-42f8-803a-fad2758ce077/esmerozz.eu/web/application/Espo/Core/Container/ContainerBuilder.php:189 Stack trace: #0 /data/0/f/0f6e82d6-07b5-42f8-803a-fad2758ce077/esmerozz.eu/web/application/Espo/Core/Application.php(62): Espo\Core\Container\ContainerBuilder->build() #1 /data/0/f/0f6e82d6-07b5-42f8-803a-fad2758ce077/esmerozz.eu/web/application/Espo/Core/Application.php(54): Espo\Core\Application->initContainer() #2 /data/0/f/0f6e82d6-07b5-42f8-803a-fad2758ce077/esmerozz.eu/web/public/index.php(36): Espo\Core\Application->__construct() #3 {main} thrown in /data/0/f/0f6e82d6-07b5-42f8-803a-fad2758ce077/esmerozz.eu/web/application/Espo/Core/Container/ContainerBuilder.php on line 189

Do you have any idea what could be causing this? No changes have been done.

Thanks a lot.

[yuri]

Check whether the file for the class exists. Its file permissions.

[yuri]

> No changes have been done.

Likely, something has been done. Maybe not manually, but automatically, e.g. when your server upgraded. Talking from experience.

[Jakub Grufik]

hello yuri what should I do if the file does not exist, please?

[Jakub Grufik]

/application/Espo/Core/Binding/EspoBindingLoader.php exists
web/application/Espo/Core/Container/ContainerBuilder.php exists

[lazovic]

Hi Jakub Grufik,

Please tell me has your problem been solved? Do you have access to your EspoCRM instance?

[emillod]

Jakub Grufik
if you still have problem, you can check this section of documentation to properly set permissions: Configuration - EspoCRM Documentation

[Jakub Grufik]

Hey guys, sorry I was on vacation for the last week. The system is working now. I dont know what exactly happened but I changed php version on our server from 8.0 to 8.2 and it resolved the issue...

[macistda]

Writing from experience, as Yuri wrote, if it's permissions, depends e.g. on Web Server and PHP, e.g. nginx does not have access to "/var/lib/php/session/" folder anymore. I have that often with nextcloud update. Simply get it back like "chown nginx:nginx -R /var/lib/php/session/".
Maybe the upgrade of your PHP version corrected the permissions, that could be an explanation.