Blank page after updating to 8.0

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  • abidoss
    Senior Member
    • Mar 2023
    • 230
    #1

    Blank page after updating to 8.0

    Hello, after the update, the page is blank. The log file is empty with 0 errors, but in the F12 console, I see the following messages.
    1 Photo
    Tags: None
    • abidoss
      Senior Member
      • Mar 2023
      • 230
      #2
      eymen-elkum​

        Comment

        • yuri
          Member
          • Mar 2014
          • 8495
          #3
          You can try to uninstall a specific extension from CLI https://docs.espocrm.com/administrat...nds/#extension

          Extension ID can be obtained from from the 'extension' table in the DB.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • eymen-elkum
              Active Community Member
              • Nov 2014
              • 472
              #4
              Hello abidoss

              The extension is not compatible with espo 8, we added this condition in the manifest but the versions checker is working in different way so we are sorry, we expected the manifest defs will prevent (warning alert) on upgrading but it didn’t .

              Go to Admin/extensions and uninstall the extension, if you cannot just remove the following folder:
              application/Espo/Modules/EblaGenericFilter

              If you need further helpi contact us on our portal and we will help
              CEO of Eblasoft
              EspoCRM Expert since 2014
              Full Stack Web Developer since 2008
              Creator of Numerous Successful Extensions & Projects​

                Comment

                • abidoss
                  Senior Member
                  • Mar 2023
                  • 230
                  #5
                  I uninstalled both extensions, but the blank page issue persists. I can't access my CRM. Here's what remains in the F12 console.
                  Attached Files

                    Comment

                    • yuri
                      Member
                      • Mar 2014
                      • 8495
                      #6
                      Disable developer mode. If it's enabled in config. It's not supposed to be enabled on instances that are built, only for a developer repository.
                      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                        Comment

                        • shalmaxb
                          #6.1
                          shalmaxb commented
                          09-11-2023, 07:32 AM
                          Editing a comment
                          Did you execute rebuild? empty all caches (espoCRM, Browser), occasionally necessary to restart the browser.
                          Look for anything that could be still in the database.
                          • abidoss
                            #6.2
                            abidoss commented
                            09-11-2023, 08:20 AM
                            Editing a comment
                            that solved the problem now the CRM is operational
                          • yuri
                            Member
                            • Mar 2014
                            • 8495
                            #7
                            Maybe something got cached.
                            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                              Comment

                              • yuri
                                Member
                                • Mar 2014
                                • 8495
                                #8
                                Maybe you have this customization https://docs.espocrm.com/development...nt/#scriptlist without "__APPEND__".
                                If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                                  Comment

                                  • yuri
                                    #8.1
                                    yuri commented
                                    09-11-2023, 07:49 AM
                                    Editing a comment
                                    Ctrl + U in your browser, then check included scripts. There should be

                                    <script type="text/javascript" src="client/lib/espo.js?r=1694077691" data-base-path=""></script>
                                    <script type="text/javascript" src="client/lib/espo-main.js?r=1694077691" data-base-path=""></script>
                                  • abidoss
                                    Senior Member
                                    • Mar 2023
                                    • 230
                                    #9
                                    there's no

                                    <script type="text/javascript" src="client/lib/espo.js?r=1694077691" data-base-path=""></script>
                                    <script type="text/javascript" src="client/lib/espo-main.js?r=1694077691" data-base-path=""></script>​
                                    Attached Files

                                      Comment

                                      • yuri
                                        Member
                                        • Mar 2014
                                        • 8495
                                        #10
                                        It seems you have developer mode enabled. I don't recommend using it unless you develop on that instance.
                                        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                                          Comment

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