Error 403 after update to version 7.5.0

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  • SignIn
    Junior Member
    • Jun 2023
    • 3

    Error 403 after update to version 7.5.0

    HI, I have a problem after update to 7.5.0. and 7.5.1 version. Cannot update any record but can create new.

    Error 403 Access denied (Failed to load resource: the server responded with a status of 403 (Forbidden).
    PUT https://crm.kontax.ba/api/v1/Lead/6486a2499287ba654 403 (Forbidden)

    Server log:
    [Wed Jun 14 13:46:30.233200 2023] [authz_core:error] [pid 17401:tid 140134439642880] [client 171.22.21.168:51133] AH01630: client denied by server configuration: /home/crmkon/public_html/api, referer: http://crm.kontax.ba/


    Apache:
    Apache/2.4.54
    PHP:
    8.2.7
    MySQL:
    10.3.37-MariaDB​​
    Attached Files
  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    Did you try to grant the necessary permissions again: https://docs.espocrm.com/administrat...n/#permissions?
    Last edited by victor; 06-15-2023, 11:06 AM.

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    • lazovic
      Super Moderator
      • Jan 2022
      • 809

      #3
      Hi SignIn,

      I see in the error log of your instance ERROR: 405 Method Not Allowed Type.

      It seriously affects the work of EspoCRM, because in fact all of its work is based on API requests that use the GET, POST, PUT, DELETE methods. Looks like a server configuration failure. Perhaps this is the answer to all the errors that you encountered after the upgrade.

      There is a lot of information on the different websites on how to correctly configure methods for the server, and I also advise you to go through the server settings in general for EspoCRM again and check if the permissions and owners are configured correctly:
      https://docs.espocrm.com/administrat...on-your-server,
      https://docs.espocrm.com/administrat...-based-systems.

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