Upgrade not progressing

[berkantr]

Hello,

I am trying to manually upgrade my EspoCRM version from 7.2.7 to 7.3.3. After selecting the relevant file and pressing the upload button, the process does not proceed. My internet speed is fine and nothing happens even though I wait long enough.

Note: My service provider does not allow me to use the CLI.

[esforim]

Check your log?

---
Bit odd they don't allow CLI, even my Shared Hosting does. It might be limited but it available.

[berkantr]

This is the only log generated:

[2023-02-15 08:19:05] ERROR: Return value of Espo\Core\Api\ErrorOutput::clearPasswords() must be of the type string, null returned [] []

[esforim]

This doesn't say very much so we can't rely on the log then.

[berkantr]

At the same time, such a notification appears after a while. After refreshing, nothing changes.

[esforim]

This seem to indicate that update have been updated. But I assume your version still showing it as, 7.2.7?

Have you tried changing your PHP to 8.1 or 8.0 and upgrade again?

Can you check if the System Requirements still all "Good" status.

Who do you host with?