404 after install

[bandtank]

I'm having the exact same problem and it isn't related to permissions or the extraction process. I used the script shown below after modifying the last line to use www-data:

wget https://www.espocrm.com/downloads/EspoCRM-6.1.8.zip
7z x EspoCRM*.zip
cd EspoCRM*
mv * ../
mv .* ../
find . -type d -exec chmod 755 {} + && find . -type f -exec chmod 644 {} +;
find data custom client/custom -type d -exec chmod 775 {} + && find data custom client/custom -type f -exec chmod 664 {} +;
chmod 775 application/Espo/Modules client/modules;
chown -R www-data:www-data .;

During the install process, I saw a 4xx error on the 'v1' folder in the browser's console window. It disappeared almost immediately, but I am sure I saw it. After installation completes, the following errors are shown in the browser's console window:

Request URL: https://crm.odysseypediatric.com/api/v1/I18n?default=true
Request Method: GET
Status Code: 404 Not Found

Request URL: https://crm.odysseypediatric.com/api/v1/Settings
Request Method: GET
Status Code: 404 Not Found

Those files are legitimately not present:

(05:10) ubuntu@odped:/var/www/crm-odysseypediatric-com/api/v1 $ ll
total 24
-rw-r--r-- 1 www-data www-data  367 Aug 30 10:44 web.config
-rw-r--r-- 1 www-data www-data 1541 Aug 30 10:44 index.php
-rw-r--r-- 1 www-data www-data  408 Aug 30 10:44 .htaccess
drwxr-sr-x 2 www-data www-data 4096 Aug 30 10:53 portal-access
drwxr-sr-x 3 www-data www-data 4096 Aug 30 10:53 ..
drwxr-sr-x 3 www-data www-data 4096 Aug 30 10:53 .

The follow lines are from /var/log/apache2/

1  [27/Sep/2021:05:06:18 +0000] "GET /api/v1/ HTTP/1.1" 401 234 "https://crm.redacted.com/install/"
2  [27/Sep/2021:05:06:18 +0000] "POST /install/index.php HTTP/1.1" 200 365 "https://crm.redacted.com/install/"
3  [27/Sep/2021:05:06:20 +0000] "POST /install/ HTTP/1.1" 200 4391 "https://crm.redacted.com/install/"
4  [27/Sep/2021:05:06:20 +0000] "GET /client/lib/purify.min.js.map HTTP/1.1" 404 525 "-"
5  [27/Sep/2021:05:06:24 +0000] "GET /actuator/health HTTP/1.1" 404 5055 "-"
6  [27/Sep/2021:05:06:40 +0000] "-" 408 323 "-" "-"
7  ...
8  [27/Sep/2021:05:07:11 +0000] "GET /client/lib/purify.min.js.map HTTP/1.1" 404 525 "-"
9  ...
10 [27/Sep/2021:05:07:19 +0000] "GET /client/lib/purify.min.js.map HTTP/1.1" 404 525 "-"
11 [27/Sep/2021:05:07:21 +0000] "GET /purify.min.js.map HTTP/1.1" 404 525 "-"
12 [27/Sep/2021:05:07:21 +0000] "GET /api/v1/Settings HTTP/1.1" 404 525 "https://crm.redacted.com/"
13 [27/Sep/2021:05:07:21 +0000] "GET /api/v1/I18n?default=true HTTP/1.1" 404 525 "https://crm.redacted.com/

[bandtank]

I tried to install 6.0.0 instead of 6.1.9 to see if it would behave differently. The installer complained about not being able to access /api/v1, which the 6.1.9 installer did not do. The brief error I mentioned in my previous comment must have been related.

I added option 2 from the Apache configuration section here: https://docs.espocrm.com/administrat...configuration/

It started working after that. The latest installer appears to think it can access /api/v1 when it actually can't. The older installers throw errors to help with the diagnosis of the issue.

[emillod]

Yes, that was my second guess. htaccess support. Great that you fixed this!

[acuf]

Hi, I have same error 404 on apache/debian

I followed (many times) instructions:
https://docs.espocrm.com/administrat...configuration/
https://docs.espocrm.com/administrat...configuration/

https://docs.espocrm.com/administration/installation/

this is my site config file:

<VirtualHost *:80>

DocumentRoot /var/www/html/espocrm
ServerName localhost/espocrm

<Directory /var/www/html/espocrm>
AllowOverride All
</Directory>

ErrorLog /var/log/apache2/espocrm-error.log
CustomLog /var/log/apache2/espocrm-access.log combined

Any suggestion?

Thank's