Installation Error: Bad server response

[jass]

Hi,

i try to install EspoCRM (6.1.7) on a Debian Server and get after the installation a blank Site with the Error:
Bad server response






PHP Log shows this

PHP Fatal error: Uncaught Espo\Core\Exceptions\Error: Permission denied: unable to create a folder on the server - data/cache/application in /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php:660 Stack trace: #0 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php(250): Espo\Core\Utils\File\Manager->checkCreateFile() #1 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php(351): Espo\Core\Utils\File\Manager->putContents() #2 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/DataCache.php(98): Espo\Core\Utils\File\Manager->putPhpContents() #3 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/Module.php(111): Espo\Core\Utils\DataCache->store() #4 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/Module.php(82): Espo\Core\Utils\Module->init() #5 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/Module.php(137): Espo\Core\Utils\Module->get() #6 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Binding/EspoBindingLoader.php(42): Espo\Core\Utils\Module->getOrderedList() #7 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/ContainerBuilder.php(159): Espo\Core\Binding\EspoBindingLoader->__construct() #8 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Application.php(65): Espo\Core\ContainerBuilder->build() #9 /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Application.php(58): Espo\Core\Application->initContainer() #10 /home/cloudpanel/htdocs/DOMAIN/index.php(38): Espo\Core\Application->__construct() #11 {main} thrown in /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php on line 660

PHP Warning: mkdir(): No such file or directory in /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php on line 534

PHP Warning: mkdir(): Permission denied in /home/cloudpanel/htdocs/DOMAIN/application/Espo/Core/Utils/File/Manager.php on line 534

i tried it with different permissions like root user for the folders and files.


thanks in advance

[Vadym]

Hello!

It seems like you have incorrect permissions. More details are here:
https://docs.espocrm.com/administrat...n/#permissions

[jass]

I have tried with:
- root
- cpl
- cpl-admin
user, but it always comes back with the same error message.

[DEN]

Hello,

Try with "www-data".

[jass]

hi DEN,


unfortunately it did not work with the user either

[Vadym]

Hi Jass,

Tell me please which server do you use (Apache or Nginx)?

[jass]

Thanks, you helped me to find the error.
It was due to the Nginx configuration

https://docs.espocrm.com/administration/nginx-server-configuration/

[rmf]

jass

Please share the vhost and nginx configuration file

I am trying to install epocrm on cloudpanel

Error after installation "Bad server response"

[jass]

here is the vhost Config for cloudpanel:

server {
listen 80;
listen [::]:80;
listen 443 ssl http2;
listen [::]:443 ssl http2;
{{ssl_certificate_key}}
{{ssl_certificate}}
server_name domain.com;
#{{root}}

charset utf-8;
index index.html index.php;

client_max_body_size 50M;

keepalive_timeout 300;
types_hash_max_size 2048;

server_tokens off;
fastcgi_send_timeout 300;
fastcgi_read_timeout 300;

gzip on;
gzip_types text/plain text/css text/javascript application/javascript application/json;
gzip_min_length 1000;
gzip_comp_level 9;

root /home/espo/htdocs/public; # path to public dir

location /client {
root /home/espo/htdocs; # path to espocrm root dir
autoindex off;

location ~* ^.+.(js|css|png|jpg|jpeg|gif|ico|tpl)$ {
access_log off;
expires max;
}
}


location = /favicon.ico { access_log off; log_not_found off; }
location = /robots.txt { access_log off; log_not_found off; }

location ~ \.php$ {
include fastcgi_params;
fastcgi_intercept_errors on;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
try_files $uri =404;
fastcgi_read_timeout 3600;
fastcgi_send_timeout 3600;
fastcgi_param HTTPS $fastcgi_https;
fastcgi_pass 127.0.0.1:{{php_fpm_port}};
fastcgi_param PHP_VALUE "{{php_settings}}";
}

location /api/v1/ {
if (!-e $request_filename){
rewrite ^/api/v1/(.*)$ /api/v1/index.php last; break;
}
}

location /portal/ {
try_files $uri $uri/ /portal/index.php?$query_string;
}

location /api/v1/portal-access {
if (!-e $request_filename){
rewrite ^/api/v1/(.*)$ /api/v1/portal-access/index.php last; break;
}
}

location ~ /(\.htaccess|\web.config|\.git) {
deny all;
}

location ~ /.well-known {
auth_basic off;
allow all;
root /home/espo/htdocs/public;
try_files $uri $uri/ =404;
}

if (-f $request_filename) {
break;
}
}​