Installation Error 6

[McBrumm]

Hi,
I need help.
I want to install espo, but I get an error at the configuration of the database. How can I solve it?
Please see picture

thank you
McBrumm

[DEN]

Hello,
Please check an error log file in the /data/logs directory in order to get more info about this issue.

[Maximus]

Hi there,
What is your DB type and DB version. Do you use MariaDB? Please check here which version is required https://docs.espocrm.com/administrat...-configuration.

[esforim]

lol, can you try to install it in English?

I have feeling that it probably wasn't translated in your language. And that "6" might have mean "wrong password" or "we can't log in"

[Maximus]

I have already reported this issue to the EspoCRM team.
In English the message says "Your MariaDB version is not supported by EspoCRM, please update to MariaDB 10.1 at least"

[esforim]

Problem solved then.

McBrumm you just have to update your Database software, if you can't then you have to use outdated version or change host/server.

[McBrumm]

Hi, sorry for delay.
Error 6 has been solved, I solved it with a php.ini.

Now i have an other problem.... see picture.
Maybe it´s possible to help me there too?
Thank you

[DEN]

McBrumm, You did everything according to the instructions as in this article?

https://docs.espocrm.com/administrat...configuration/.

[McBrumm]

I have send it to my provider. He said, i have to change the php.ini....

[esforim]

To be honest you are on your own if you show screenshot in other language than English. Most people won't be able to read the error message and most won't bother using a translator to read what it say.

Lastly, I'm not quite sure how to get pass the error if the error is related to database version, PHP will just change the PHP version but for most database it is just one version that is usually install.

[McBrumm]

Sorry, here are the english version of my Server-Problems
I can´t do anything on the server, cause i´m not the provider. I can only change the php version

[DEN]

This is actual php.ini settings:

max_execution_time = 180
max_input_time = 180
memory_limit = 256M
post_max_size = 50M
upload_max_filesize = 50M

Also check your PHP Version and show the screenshots.

[McBrumm]

i have this php.ini settings....

[McBrumm]

[McBrumm]

ok, installation failed, cause my provider can´t change Serversettings....
:-(

[McBrumm]

OK... I tried to install Version 5.6.2... it works
Thanks for help

[esforim]

OK... I tried to install Version 5.6.2... it works
Thanks for help

Isn't that because of your Database version? Newer version (I think after v5.8) require higher database version

Most likely it is either call MariaDB or MySQL in your server's Control Panel, it might be named "Database" in some control panel.

Are you using a server provider? Or hosting it yourself?