logs path is empty

[Tw33ki]

Hello,

unfortunatly my logs folder is empty:

espo@espocrm:/var/www/html/espocrm/data$ ls -l
insgesamt 252
drwxrwxr-x 3 www-data www-data 4096 Okt 7 10:39 cache
-rw-rw-r-- 1 www-data www-data 6365 Okt 7 10:39 config.php
drwxrwxr-x 2 www-data www-data 4096 Sep 26 10:28 logs
drwxr-xr-x 4 www-data www-data 241664 Okt 7 10:39 upload
espo@espocrm:/var/www/html/espocrm/data$ ls -a logs
. ..
espo@espocrm:/var/www/html/espocrm/data$

I have no idea, why that log-folder is empty. Userrights are ok (i gues).
Does anyone have an idea?

[Maximus]

Hello,
Directory entry as simply a "link" to a list of the files the directory contains. 'ls' command shows you the size of that link, not the total space occupied by the contents of the directory. The minimum size a file or directory entry/link must occupy is one block, which is usually 4096 bytes/4K on most ext3/4 filesystems.

[Tw33ki]

Shouldn't i find some files in ../logs ?

[Maximus]

Only if you will get some error.

[Tw33ki]

i have some problem with e-mail. it doenst sync back sent mails to imap-host. So i guess there should be some log? (Imap-host i've checked, no errors here)

[Maximus]

> it doenst sync back sent mails to imap-host.
As I know it is fetching email from IMAP host to EspoCRM only. So it shouldn't sync back emails from EspoCRM to gmail email box.
https://github.com/espocrm/documenta...nfiguration.md.

[Tw33ki]

> it doenst sync back sent mails to imap-host.
As I know it is fetching email from IMAP host to EspoCRM only. So it shouldn't sync back emails from EspoCRM to gmail email box.
https://github.com/espocrm/documenta...nfiguration.md.

Yes, in ur link u are right.
But on my Installation i'm able to set "sync back sent e-mails"..."to folder" . I will attach Screenshot.

I Really want to use this feature because i need to get sent mails when i'm offline.

[Maximus]

This option means that sent emails will be stored on the IMAP server.

[Tw33ki]

yes, but for some reason it doenst work. I cant find e-mails that i send with espocrm in my imap-server.

[Maximus]

I see, that you are using your own email server. Could you try to reproduce this on gmail (imap.gmail.com). If on Gmail it will work, then this issue rather applies to your email server configs.

[Tw33ki]

i've made an google account and tried it. But same issue.
Arent there any logs about that e-mail stuff for debugging?

[Tw33ki]

hm... for some reason it works after updating to ver 5.7.3.. But for some reason now pulling sent mails from imap host isnt working anymore. do u have an idea for this ?
thanks for ur help btw!!!!!

[Maximus]

> But for some reason now pulling sent mails from imap host isnt working anymore.
Please check the log file in data/logs. Perhaps cron is disabled (Administration -> Settings -> Disable Cron.

[Tw33ki]

Crontab ist still runnig.

Oct 18 17:18:01 espocrm CRON[27447]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:19:01 espocrm CRON[27450]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:20:01 espocrm CRON[27453]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:21:01 espocrm CRON[27457]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:22:01 espocrm CRON[27460]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:23:01 espocrm CRON[27463]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:24:01 espocrm CRON[27466]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:25:01 espocrm CRON[27469]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:26:01 espocrm CRON[27472]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:27:01 espocrm CRON[27477]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:28:01 espocrm CRON[27480]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:29:01 espocrm CRON[27483]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:30:01 espocrm CRON[27486]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:31:01 espocrm CRON[27489]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:32:01 espocrm CRON[27492]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:33:01 espocrm CRON[27495]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:34:01 espocrm CRON[27499]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:35:01 espocrm CRON[27502]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:36:01 espocrm CRON[27505]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:37:01 espocrm CRON[27508]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)
Oct 18 17:38:01 espocrm CRON[27511]: (www-data) CMD (cd /var/www/html/espocrm; /usr/bin/php7.3 -f cron.php)


I checked logs already. there are just some infos about upgrades. should i post it?

[Maximus]

> But for some reason now pulling sent mails from imap host isnt working anymore.

Is there any new error that describes this issue occurred in the log?

I have tested IMAP connection on my EspoCRM ver.5.7.5 with imap.gmail.com host. It works good.