API Error: EspoCRM API is unavailable.

[CONGO24H]

Hello everyone !
I solicit your help for the installation ESPOCRM
ATTACH THE CAPTURE OF THE ERROR
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MY WEB HOST
1AND1 - IONOS

can you help me with the configuation

API Error: EspoCRM API is unavailable.
Possible problems: disabled "mod_rewrite" in Apache server, disabled .htaccess support or RewriteBase issue.
Do only necessary steps. After each step check if the issue is solved.

[Maximus]

Hello.
If you are using the web hosting you should contact your hosting support and show them this screenshot.

[MATO]

we are using 1and1 and have seen this API error

Have you uncommented the #RewriteBase / in your .htacces file in the folder /api/v1/ and change it to RewriteBase /api/v1/

If this fails check what version of PHP has been assigned to your domain also check your file permissions are correct mainly 755 for folders and 644 for files

[arrestthepresident]

Is there any progress on this error? I am stuck with the new Version 7.x (I tested Espo Version 7.0.8 and 7.0.9) of Espo. I have Espo Version 6.1.4 running perfectly on the same webspace as i now encounter a Error-401:

XHR GET https://apps.hansdampf.de/crm/api/v1/I18n?default=true [HTTP/2 401 Unauthorized 74ms]
XHR GET https://apps.hansdampf.de/crm/api/v1/Settings [HTTP/2 401 Unauthorized 74ms]

[arrestthepresident]

rel(?): https://forum.espocrm.com/forum/bug-...to-6-1-0/page2

[pllabreu]

The only thing that did it for me was to upgrade mariadb to the latest version. God knows why the error shows as API unavailable, but I decided to check the database version because there were errors related to it in the logs and I noticed i was running an old versions of MariaDB.
All is working now!!