Error 500 After Upgrade From 5.4.5 to 5.5.6

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  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #16
    Yes, try to rebuild it.

    Comment

    • tobias
      Senior Member
      • May 2016
      • 229

      #17
      Rebuild didn't help, avatars, documents, attachments - all still missing (i.e., 404 not found when clicking on these resources).

      Could it be a permission problem?

      Also, it seems that individual layouts have not been migrated. Where are these stored?

      Comment

      • tobias
        Senior Member
        • May 2016
        • 229

        #18
        Or do we have to use salt + encrypt from the old config for the files to be available again?

        Comment

        • Maximus
          Senior Member
          • Nov 2018
          • 2731

          #19
          As you can see the all files from the data/upload folder have unique names. These names are created by the database. Go to your database/attachment and check if the names are not different. All custom entity and fields are in <Your_Espo_Folder>/custom/Espo/Custom. If you will change something in the Custom folder you should rebuild Espo to make it works.

          Comment

          • tobias
            Senior Member
            • May 2016
            • 229

            #20
            Maximus Yes, the IDs match. However, when clicking on a file I get forwarded to https://crm.mysite.com/?entryPoint=d...333dcc03738221 and see the attached screen. What could be the problem?

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            • tanya
              Senior Member
              • Jun 2014
              • 4308

              #21
              check files permission, please

              Comment

              • tobias
                Senior Member
                • May 2016
                • 229

                #22
                tanya Permissions are fine, but I'm afraid the files are simply missing. Will add them manually again, no worries. Thanks for your help, much appreciated

                Comment

                • Visse
                  Junior Member
                  • Feb 2019
                  • 1

                  #23
                  Any update? I have the same problem and I can not deal with it app. I did everything that you described. Help
                  Last edited by Visse; 02-10-2019, 10:23 AM.

                  Comment

                  • Max33
                    Banned
                    • Jan 2020
                    • 1

                    #24
                    after upgrade the site is delivering a http error 500 when trying to login.. same problem..
                    Regards

                    Comment

                    • Maximus
                      Senior Member
                      • Nov 2018
                      • 2731

                      #25
                      Hello Max33,
                      please check an error description in the logs file in the data/logs directory.

                      Comment

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