White page when trying to install on PHP 7.1.0

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  • computerhighway
    Member
    • Jan 2016
    • 49

    White page when trying to install on PHP 7.1.0

    Hi I am getting a white blank page when trying to install 4.3.1 on php 7.1.0, please help.
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    Check apache error log and espocrm log, please

    Comment

    • computerhighway
      Member
      • Jan 2016
      • 49

      #3
      Apache and PHP error logs don't have any errors. Where do I find the ESPO error log as I cannot even start the installation?

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        the possible problem is php 7.1 refuse mcrypt library, which is using in EspoCRM yet

        Comment

        • computerhighway
          Member
          • Jan 2016
          • 49

          #5
          Hi
          Please see screenshot showing installed php 7.1 extensions including mcrypt, is it possible that I am missing any extension which is required?

          Comment

          • tanya
            Senior Member
            • Jun 2014
            • 4308

            #6
            Did you set good permissions to the espo folder?

            Comment

            • computerhighway
              Member
              • Jan 2016
              • 49

              #7
              I had Espo 4.2.7 installed before on the same server using php 5.4 and it was working perfectly fine. I have now installed php 7.1 and mariadb 10.1 and also set the permissions same as before. All the permissions look fine, I also adjusted permissions for index.php and api/v1/index.php as mentioned in the sticky post but still no difference. I cannot go any further than blank install page.

              Comment

              • computerhighway
                Member
                • Jan 2016
                • 49

                #8
                I just tried to test by doing chmod -R 777 on the espo folder and still it gave the same white blank page.

                Comment

                • kamy
                  Junior Member
                  • Jul 2016
                  • 8

                  #9
                  I have the same bug. When i try to upgrade to 3.0 to 3.1 it 's say "It's not the language to upgrade" and now i have a BLANK page. The url go to to folder install...why ?! And NO ACCESS to my EspoCRM.
                  Do u have any ideas to resolve this ? Thx a lot.

                  Comment

                  • computerhighway
                    Member
                    • Jan 2016
                    • 49

                    #10
                    Just downloaded and installed 4.4.0 and it just installed without any issues so there was something in 4.3.1 causing the white install page issue.

                    Comment

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