Announcement

Collapse
No announcement yet.

If EspoCRM is not loading after upgrade

Collapse
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Hello Maximus,

    a) The disabling the pagespeed was something we tried when all else had failed i.e permissions and so forth. We got this from Yuri, post #7 (although we may have mis-interpreted what he was saying) - https://forum.espocrm.com/forum/bug-...k-white-screen

    b) The current upgrade 5.5.6 contains a count function which we need to use to make certain calculations. The question was is there a way of just adding this count function to our 5.4.5 deployment (this is working fine, it only stops working when we upgrade) that way we can keep 5.4.5 but with the count function?

    c) I am using google chrome and javascript is set to "allowed". Not working on desktop or tablet happens for any user trying to login, even users in India and the US are experiencing the same thing. The only change that we can see is the actual upgrade itself. (something within our files maybe being affected by/contradicating something in the upgrade, not sure).

    Thanks, hope this helps

    Taurai
    Last edited by NonTau; 02-05-2019, 01:15 PM.

    Comment


    • #17
      The better way is to update Espo to the latest version. But also is it possible to add thecount function to your 5.4.5 deployment. This way is much harder and it's possible if you have somebody with good developer skills to do that. All new Espo files with the last update are here https://github.com/espocrm/espocrm. I hope this will help.

      Comment


      • #18
        Hi Maximus, thanks for the options, is there any other way to update Espo to the latest version. I am all out of options, looking to the Espo developers to show the way, surely whoever developed the upgrade must know what could possibly go wrong and how to solve it? Are there any files or screenshots I can take that maybe useful? Thanks again

        Comment


        • #19
          You can try to make a new installation of the latest Espo 5.5.6 on new DB. Make backup of your DB and import it to new Espo. This can be useful https://www.espocrm.com/documentatio...p-and-restore/

          Note: Don't delete the old Espo.

          Comment


          • #20
            Thanks Maximus, will try this and give you some feedback. Speak soon.

            Taurai

            Comment

            Working...
            X