Hello,
I set-up the crontab in cpanel as is mentioned in Menu > Administration > Scheduled Jobs i.e * * * * * cd /home/a123456/mydomain; -f cron.php > /dev/null 2>&1. I have attached the pictures with the method of setting crontab.
After that I configured the email in espocrm and after I finished configuring IMAP and SMTP and tested, the configuration message was that everything is set ok.
The issue is that I can send emails from espocrm but in INBOX in espocrm it does not receive any email, even though there are unread emails in my webmail address.
I also tried to integrate a gmail account using the method to generate App Password. Everything works fine for setting IMAP but for the SMTP I receive error 500 when I make the test.
I am not sure what I did wrong, if the issue for integration of webmails comes from crontab and what is the reason of issue regarding to the gmail.
As a note: I think I can't make cd because I don't have root. I don't know how to set the crontab in this situation in cpanel
Thank you very much for your support!
I set-up the crontab in cpanel as is mentioned in Menu > Administration > Scheduled Jobs i.e * * * * * cd /home/a123456/mydomain; -f cron.php > /dev/null 2>&1. I have attached the pictures with the method of setting crontab.
After that I configured the email in espocrm and after I finished configuring IMAP and SMTP and tested, the configuration message was that everything is set ok.
The issue is that I can send emails from espocrm but in INBOX in espocrm it does not receive any email, even though there are unread emails in my webmail address.
I also tried to integrate a gmail account using the method to generate App Password. Everything works fine for setting IMAP but for the SMTP I receive error 500 when I make the test.
I am not sure what I did wrong, if the issue for integration of webmails comes from crontab and what is the reason of issue regarding to the gmail.
As a note: I think I can't make cd because I don't have root. I don't know how to set the crontab in this situation in cpanel
Thank you very much for your support!
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