Problem with EPSO update from UI - Class "Espo\Core\Utils\Layout" not found

[MONBERG]

Hello there
I am trying to update Espo CRM from 8.4.2 to 9.0, and as we don´t have access to console of the server, we need to do this by UI.

As i upload a ZIP file, it´s ready to update, then when i start - ERROR 500 - Class "Espo\Core\Utils\Layout" not found and the ESPO is not updated.
Can someone please help us with this situation?
Thanks

[Kharg]

Can you provide the list of installed extensions?

[MONBERG]

Would you please help me , where can i find this list - or some history of the extensions? In case you dont mean this

[Kharg]

That’s exactly what I meant, thank you.

Unfortunately I do not have enough knowledge of AutoCRM extensions to help you.

You should reach out to someone from Apertia as probably one of their extension needs to be updated to be compatible with Espo 9.0.

Maybe check the logs to see if it tells you which extensions is causing this?

if you can update from CLI it will exactly tell you which extension is causing the issue.