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  • Outboind email SMTP issue

    Hi there,

    New to EspoCRM - just installed on our server . 8.1.5 - I have an issue trying to connect outbound to our 3rd party SMTP provider.

    This is the error log

    [2024-03-18 14:49:48] ERROR: Email sending error: 5.7.1 <info@mydomain.com>: Sender address rejected: not logged in
    [2024-03-18 14:49:48] WARNING: Email sending:unknownError; 0

    Now I am using the same details in group email IMAP & SMTP and it connects and works just fine (in Group emails SMTP I use "PLAIN" ) There does not seem to be an option for outbound to set authorisation method ( not sure if this is the issue ) I have tried adding this to config file 'smtpAuthMethod' => 'PLAIN',​

    Nothing has worked.

    I have checked and checked and checked all settings everything is bang on.

    Any help would be greatly appreciated.

    All the best.

    Last edited by Brad; 03-18-2024, 04:55 PM.

  • #2
    Hi,

    You can use Group Email Account as the default outbound account. Just specify its email address in the Outbound Emails settings. SMTP parameters is settings is a legacy that likely will be removed in the future.

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    • #3
      From Address should be set. Server should be empty.

      Click image for larger version

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      • #4
        Originally posted by yuri View Post
        From Address should be set. Server should be empty.

        Click image for larger version

Name:	image.png
Views:	99
Size:	34.7 KB
ID:	103852
        Hi Yuri, thank you for your replies and screen captures - This is what I am currently using, I have a group email account working as expected - I just wanted to make sure everything is setup correctly.

        Many thanks

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