Emails marked as read despite "keep unread" V8.0.5

[lj4353]

Keep Fetched Emails Unread is configured in Group Email Accounts (Figure 1) and shared with the eigyou group (Figure 2).
When I log in as an admin user, the emails are marked as unread (Figure 3).
However, when logging in as a Personal Accounts user, all emails are automatically marked as read (Figure 4).
How can I adjust the settings to ensure that emails accessed by Personal Accounts users remain marked as unread?

(Figure 1)：



(Figure 2)


(Figure 3)

(Figure 4)

[espcrm]

Hi there, that setting is "Unread" is for your Email Server, it got nothing to do with marking your EspoCRM email as read/unread.

[jamsymaz]

Thanks for the information!