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Emails marked as read despite "keep unread" V8.0.5

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  • Emails marked as read despite "keep unread" V8.0.5

    Keep Fetched Emails Unread is configured in Group Email Accounts (Figure 1) and shared with the eigyou group (Figure 2).
    When I log in as an admin user, the emails are marked as unread (Figure 3).
    However, when logging in as a Personal Accounts user, all emails are automatically marked as read (Figure 4).
    How can I adjust the settings to ensure that emails accessed by Personal Accounts users remain marked as unread?

    (Figure 1):

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    (Figure 2)
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    ​​
    ​(Figure 3)
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    ​(Figure 4)

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  • #2
    Hi there, that setting is "Unread" is for your Email Server, it got nothing to do with marking your EspoCRM email as read/unread.

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    • #3
      Thanks for the information!

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