Error 503

[Dave B]

Does anyone have a list of ESPO errors and what they might mean? All our users are encountering Error 503 - I have not seen this before and have no clue what might be causing it. Thank you

[shalmaxb]

Hi, first clue is always the log file. You find it in data/logs -> the file with the most recent date. In most cases, that leads to a hint. The error numbers itself you find by searching (Google), but in most cases this does not tell enough.
If you don`t get hints in the log file, you may look into your server log and also in Browser Tools -> console (for Javascript errors mainly).

[Dave B]

Thank you. Unfortunately, we are using the SaaS version so have no access to log files. I logged a support ticket and the issue has been fixed but I still don't know what the specific error was

[yuri]

As far as I know, that was an issue on our server side. It's already resolved.