Had Campaign and MassEmails working fine for a while. But it has stopped working. The "Queued Items" list is now always empty. Viewing the TargetList shows all the Contacts correctly.
To investigate, I then created a new Campaign with 1 simple test TargetList and then added a MassEmail with the same TargetList (which used to work), now no longer works...the Queued Items list is always empty.
Direct api call in browser confirms empty queue: ..../api/v1/MassEmail/652055654c6789a15/queueItems
Shows {"total":0,"list":[]}
Viewing of the TargetList is ok and shows the Contacts: ..../api/v1/TargetList/65205e723c7a17d00
There is now no way to create any MassEmail, as the queue is always empty. I've tried many different tests.
This problem started when I wanted to understand the behavior when adding a second TargetList to a Campaign, and just specifying the one TargetList on a MassEmail.
I think something got corrupted, as even going back to the simplest campaign tests no longer work.
Appreciate any advice on how to resolve or troubleshoot.
To investigate, I then created a new Campaign with 1 simple test TargetList and then added a MassEmail with the same TargetList (which used to work), now no longer works...the Queued Items list is always empty.
Direct api call in browser confirms empty queue: ..../api/v1/MassEmail/652055654c6789a15/queueItems
Shows {"total":0,"list":[]}
Viewing of the TargetList is ok and shows the Contacts: ..../api/v1/TargetList/65205e723c7a17d00
There is now no way to create any MassEmail, as the queue is always empty. I've tried many different tests.
This problem started when I wanted to understand the behavior when adding a second TargetList to a Campaign, and just specifying the one TargetList on a MassEmail.
I think something got corrupted, as even going back to the simplest campaign tests no longer work.
Appreciate any advice on how to resolve or troubleshoot.
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