URL Tracking in a single e-mail message

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ald
    Junior Member
    • Nov 2015
    • 2

    URL Tracking in a single e-mail message

    I would like to utilize the URL tracking code in e-mails sent to my contacts. Is it possible? So far I have been unsuccessful - the tracking code works when the email is sent as a campaign, but it does not work when it is sent from Contacts list. SuiteCRM can track those without issues but I would rather not go back to their solution.

    Any advice?

    Basically I want to take the Tracking URL from XYZ campaign and place it in e-mail template and use it to track any emails sent with this template, and then view the logs Lead's Campaign Log window (or any other window).
    Last edited by ald; 11-17-2015, 04:57 PM.
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    URL tracking woks only with Campaigns. But you can try to customize and replicate the logic.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • ald
      Junior Member
      • Nov 2015
      • 2

      #3
      Originally posted by yurikuzn
      URL tracking woks only with Campaigns. But you can try to customize and replicate the logic.
      I tried including tracking shortcode and the direct tracking url with no avail. And sending single messages with tracking is pretty important for me. Is this planned for the future releases? Thanks

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #4
        Not planned for now. Maybe will consider it in future.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • tobias
          Senior Member
          • May 2016
          • 229

          #5
          Since a lot of time has past since this question was asked for the first time, let me bring up the topic again.

          Have you considered single e-mail tracking as a feature yet?

          This would help us a lot, too.

          Comment

          Working...