Blanc detail page

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  • HoracioStjeward
    Junior Member
    • Sep 2023
    • 2

    Blanc detail page

    Hii all, when I click on the detail page for, leads, contacts or accounts, I get a Blanc page.
    Anybody have a solution for this ?
    version: 8.0.2, LINUX, no extensions or mods.
    Last edited by HoracioStjeward; 09-29-2023, 01:42 PM.
  • ThomasB
    Senior Member
    • Mar 2022
    • 163

    #2
    Please provide more information. What EspoCRM version do you use, is it running on Windows, Linux etc. Do you use extensions and if yes, which one. Do you have custom modifications?

    I had once a similar issue and in the browser console, there were errors. Try to look that up.
    Last edited by ThomasB; 09-26-2023, 02:21 PM.

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    • HoracioStjeward
      HoracioStjeward commented
      Editing a comment
      version: 8.0.2, LINUX, no extensions or mods.
  • Vadym
    Super Moderator
    • Jun 2021
    • 345

    #3
    Hi HoracioStjeward,

    Try to launch EspoCRM in incognito browser mode. Also, you can get more details by checking web-browser DevTools (F12) and EspoCRM error log.

    Comment

  • Vadym
    Super Moderator
    • Jun 2021
    • 345

    #4
    HoracioStjeward,

    Please provide EspoCRM error log and screenshot of DevTools (F12)​ -> Console (with Lead page refreshing) to investigate this issue in more detail.

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