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How to reproduce:
Click on a phone number of the lead, let's say lead's phone is busy, click again (in 2 seconds)
What happens:
CRM offers to open Facetime/Skype to make an outgoing call
What was before (and is expected):
That CRM will call again
Current workaround:
If you wait 30+ seconds (right?) it allows you to call again using the system
Question, is this a bug or a feature? If a feature, where can we change the timeout between the calls?
Thanks
Click on a phone number of the lead, let's say lead's phone is busy, click again (in 2 seconds)
What happens:
CRM offers to open Facetime/Skype to make an outgoing call
What was before (and is expected):
That CRM will call again
Current workaround:
If you wait 30+ seconds (right?) it allows you to call again using the system
Question, is this a bug or a feature? If a feature, where can we change the timeout between the calls?
Thanks