Working Time Calendar with range for a single user

[ThomasB]

I'm trying to get the working time calendar to work, but either there's a bug or it's working differently than I thought.

I created a working time calendar via "Administration -> Working Time Calendars".
Workday schedule is from 9-17 from mon-fri.

I set this calendar as default calendar via "Administration -> Settings".
If I don't do this, the calendar doesn't show the non-working days in a different color when I click on the calendar.


If I now set a range to this calendar. E.g. a non-working day for tomorrow, the next day will be shown as a non-working day for all users. even if I assign this range to a specific user.

I basically can add only a bank holdiay for this calendar. Is this correct or am I missing something?

I was also looking if there is some kind of absence overview for different users. E.g. each user can indicate when he has vacation or a day off and the team can see that. But I don't think there is such a function?

Espocrm v7.5.5

[yuri]

> If I now set a range to this calendar.

Here's the problem. You create a range related to calendar and to user. You should create a range separate from the calendar. From the main list view.

[ThomasB]

Thanks, that was the missing information. Maybe the documentation could be improved.

Other users cann see the ranges, so this could work as poor mans absence overview...

[yuri]

I don't know. It's quite explicit.

[ThomasB]

Maybe it's a language issue. My thought was: This range for this specific user applies to this calendar..

[yuri]

The concept is that there's a Calendar that defines a working schedule. The calendar is applied for all users assigned to that calendar. But we can create ranges (working days or non-working days) for specific users. These ranges overrides the applied working calendar.

A range can be applied to a user, to a working calendar or to both.

• Applied to a calendar: Defines exclusive days for the whole calendar.
• Applied to a user(s): Defines exclusive days only for a user.
• Applied to both: Defines exclusive days for the calendar and for a user(s). Use case: holidays for Support Team + for CEO. CEO is not related to a working calendar of Support Team.