Error 500

[serqet]

Hello, I started getting errors after server change. I can't add files or write a comment or export to any recording I get an "Error 500" warning. But I can open saved files. Repair option gives Error 500 warning. Where is the problem? Thank you.

Espo: 6.1.10
PHP: 8.0.29
DB:MariaDB 10

AdvancedPack:2.5.1
SalesPack:1.0.9

"[2023-07-10 14:36:46] ERROR: Slim Application Error Type: Error Code: 0 Message: Call to undefined method Espo\Core\ORM\EntityManager::getDefs() File: /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/FieldProcessing/EmailAddress/Saver.php Line: 56 Trace: #0 /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/FieldProcessing/SaveProcessor.php(62): Espo\Core\FieldProcessing\EmailAddress\Saver->process() EspoCRM Forum /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Hooks/Common/FieldProcessing.php(60): Espo\Core\FieldProcessing\SaveProcessor->process() Forum /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/HookManager.php(111): Espo\Hooks\Common\FieldProcessing->afterSave() #3 /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/Repositories/Database.php(287): Espo\Core\HookManager->process() #4 /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/ORM/Repository/RDBRepository.php(139): Espo\Core\Repositories\Database->afterSave() Groups /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/Repositories/Database.php(347): Espo\ORM\Repository\RDBRepository->save() Uncategorized Groups /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Services/Record.php(691): Espo\Core\Repositories\Database->save() Special /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Services/Record.php(1149): Espo\Services\Record->storeEntity() Visitor Messages /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/Controllers/Record.php(95): Espo\Services\Record->create() Private Messages /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/ControllerManager.php(106): Espo\Core\Controllers\Record->actionCreate() Albums /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/Api/RouteProcessor.php(84): Espo\Core\ControllerManager->process() Reports /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/ApplicationRunners/Api.php(184): Espo\Core\Api\RouteProcessor->process() Infractions /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/ApplicationRunners/Api.php(112): Espo\Core\ApplicationRunners\Api->processRequest() CSS Examples /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(43): Espo\Core\ApplicationRunners\Api->Espo\Core\ApplicationRunners\{closure}() #14 /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Routing/Route.php(381): Slim\Handlers\Strategies\RequestResponse->__invoke() General Discussion /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Slim\Routing\Route->handle() Announcements /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Slim\MiddlewareDispatcher->handle() Feature Requests /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Routing/Route.php(341): Slim\MiddlewareDispatcher->handle() Installation and Upgrade Help /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Routing/RouteRunner.php(84): Slim\Routing\Route->run() Extensions /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php(60): Slim\Routing\RouteRunner->handle() Developer Help /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/MiddlewareDispatcher.php(140): Slim\Middleware\RoutingMiddleware->process() Bug Reports /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/Middleware/ErrorMiddleware.php(107): Psr\Http\Server\RequestHandlerInterface@anonymous->handle() Unminify assets or how to recreate t...o.min.js file? /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/MiddlewareDispatcher.php(140): Slim\Middleware\ErrorMiddleware->process() /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Psr\Http\Server\RequestHandlerInterface@anonymous->handle() #24 /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/App.php(215): Slim\MiddlewareDispatcher->handle() /var/www/vhosts/*****.com.tr/httpdocs/vendor/slim/slim/Slim/App.php(199): Slim\App->handle() how to upgrade ? /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/ApplicationRunners/Api.php(94): Slim\App->run() /var/www/vhosts/*****.com.tr/httpdocs/application/Espo/Core/Application.php(95): Espo\Core\ApplicationRunners\Api->run() #28 /var/www/vhosts/*****.com.tr/httpdocs/api/v1/index.php(37): Espo\Core\Application->run() {main} Tips: To display error details in HTTP response set "displayErrorDetails" to true in the ErrorHandler constructor. [] []"

[yuri]

Hi, Looks like you have some files from 6.1, some from 7.0.

[ThomasB]

I'm not really an expert, but maybe describe what you have done to change servers?

Are you using still the same php version, etc?

Have you checked file permissions and ownership? See: https://docs.espocrm.com/administrat...-based-systems

[Vadym]

Hi serqet,

Please note, PHP 8.0.29 is incompatible with Espo:CRM v6.1.10.
Try to disable PHP 8.0.29, enable PHP 7.x and restart your web-server or upgrade EspoCRM to the 7.x.x version:

https://docs.espocrm.com/administration/upgrading/#how-to-upgrade-espocrm

[ThomasB]

Hi serqet,

Please note, PHP 8.0.29 is incompatible with Espo:CRM v6.1.10.

Are you sure about this? Support for 8.0 was added with 6.1.0. See: https://github.com/espocrm/espocrm/releases/tag/6.1.0

Maybe I miss some details.

But I would also upgrade to a newer version, if possible.

[yuri]

The proof that you have a file that should not to be in v6.1.10. https://github.com/espocrm/espocrm/b...ress/Saver.php No such file.

But according your log, you have it. Probably you tried to upgrade that failed. You can just replace application/Espo/Core and application/Espo/Resources folders with ones from the 6.1.10 package.

[serqet]

I don't know what's up, but I solved the problem by going back to the previous day's backup. thanks.