Error 500 when saving entity (or just changing the colour!)

[malg]

Hi there

We're just looking into Espo as a replacement for anothet crm system

When saving an item in the entity manager, it's throwing a 500 error but no further details. Below is a dump from the error log, I cannot see to find where the issue is, does anyone have an idea?

Cheers!

[2023-06-19 12:44:59] ERROR: Slim Application Error Type: Error Code: 0 Message: Cannot unpack array with string keys File: /home/u398131130/domains/website.cloud/public_html/application/Espo/Tools/EntityManager/EntityManager.php Line: 1693 Trace: #0 /home/u398131130/domains/website.cloud/public_html/application/Espo/Tools/EntityManager/EntityManager.php(1670): Espo\Tools\EntityManager\EntityManager->getAdditionalParamLocationMap() #1 /home/u398131130/domains/website.cloud/public_html/application/Espo/Tools/EntityManager/EntityManager.php(452): Espo\Tools\EntityManager\EntityManager->setAdditionalParamsInMetadata() #2 /home/u398131130/domains/website.cloud/public_html/application/Espo/Controllers/EntityManager.php(164): Espo\Tools\EntityManager\EntityManager->update() #3 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/ControllerActionProcessor.php(87): Espo\Controllers\EntityManager->postActionUpdateEntity() #4 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/ControllerActionHandler.php(69): Espo\Core\Api\ControllerActionProcessor->process() #5 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Espo\Core\Api\ControllerActionHandler->handle() #6 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/RouteProcessor.php(222): Slim\MiddlewareDispatcher->handle() #7 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/RouteProcessor.php(149): Espo\Core\Api\RouteProcessor->processControllerAction() #8 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/RouteProcessor.php(127): Espo\Core\Api\RouteProcessor->processAfterAuth() #9 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/RouteProcessor.php(79): Espo\Core\Api\RouteProcessor->processInternal() #10 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/Starter.php(109): Espo\Core\Api\RouteProcessor->process() #11 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(38): Espo\Core\Api\Starter->Espo\Core\Api\{closure}() #12 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Routing/Route.php(358): Slim\Handlers\Strategies\RequestResponse->__invoke() #13 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Slim\Routing\Route->handle() #14 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Slim\MiddlewareDispatcher->handle() #15 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Routing/Route.php(315): Slim\MiddlewareDispatcher->handle() #16 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Routing/RouteRunner.php(68): Slim\Routing\Route->run() #17 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php(45): Slim\Routing\RouteRunner->handle() #18 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(121): Slim\Middleware\RoutingMiddleware->process() #19 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/Middleware/ErrorMiddleware.php(76): Psr\Http\Server\RequestHandlerInterface@anonymous->handle() #20 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(121): Slim\Middleware\ErrorMiddleware->process() #21 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Psr\Http\Server\RequestHandlerInterface@anonymous->handle() #22 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/App.php(199): Slim\MiddlewareDispatcher->handle() #23 /home/u398131130/domains/website.cloud/public_html/vendor/slim/slim/Slim/App.php(183): Slim\App->handle() #24 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Api/Starter.php(76): Slim\App->run() #25 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/ApplicationRunners/Api.php(45): Espo\Core\Api\Starter->start() #26 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Application/RunnerRunner.php(84): Espo\Core\ApplicationRunners\Api->run() #27 /home/u398131130/domains/website.cloud/public_html/application/Espo/Core/Application.php(78): Espo\Core\Application\RunnerRunner->run() #28 /home/u398131130/domains/website.cloud/public_html/public/api/v1/index.php(35): Espo\Core\Application->run() #29 {main} Tips: To display error details in HTTP response set "displayErrorDetails" to true in the ErrorHandler constructor.  
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[rabii]

when the error is triggered ? when updating record ?

UPDATE: i just saw that this happens when your update the entity manager. there is no issue with the code base however error 500 is more an issue from the server side. the server encountered an unexpected condition that prevented it from fulfilling the request.

[item]

php version error
need php >= 8.1

[ThomasB]

Sounds pretty similar to: https://forum.espocrm.com/forum/inst...ying-an-entity

Is this a fresh installation without any extensions?

Seems EspoCRM version 7.5.1 needs PHP 8.1 as minum version and not 8.0

[malg]

It's when trying to change one of the options on the entity manager, any changes (after creation) throw up the 500 error.

It is a new installation, no extensions (as yet!)

[malg]

Updated to 8.1 php but the error still appears!

[yuri]

This fix should help: https://github.com/espocrm/espocrm/c...9bccf90c16f97d

[malg]

That works perfectly, yuri - thank you very much!