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How to get a notification when a record is delted?

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  • How to get a notification when a record is delted?

    Hello I am developing a real estate crm with espo and I want to build an workflow that sends notification/or email to management team when a record is delted. I want in the notificiation the name of the user that has deleted the record and the name of the record.

    How to build an workflow for this?

    Is it possible that espo has any funcionality for this?

  • #2
    Hi fioreid,

    You can create a Workflow:
    - Trigger Type Signal.
    - Signal @delete.

    Conditions: -
    Actions: Create Notification, where you select the Recipient and your text with two possible Placeholders.

    Click image for larger version  Name:	1.png Views:	0 Size:	81.9 KB ID:	94140

    Applying your own Placeholder, which can be assigned to another Action in Execute Formula Script, will not work, because the formula will not have time to work, because at the time of its execution, the record (in my case, the account) will be deleted.​
    Last edited by victor; 06-20-2023, 08:50 AM.

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    • #3
      Thank you Victor. Amazing.

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      • #4
        For entity types with Stream enabled, users who follow the deleted record receive an in-app notification.

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