How to get a notification when a record is delted?

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  • fioreid
    Junior Member
    • Oct 2022
    • 16

    How to get a notification when a record is delted?

    Hello I am developing a real estate crm with espo and I want to build an workflow that sends notification/or email to management team when a record is delted. I want in the notificiation the name of the user that has deleted the record and the name of the record.

    How to build an workflow for this?

    Is it possible that espo has any funcionality for this?
  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    Hi fioreid,

    You can create a Workflow:
    - Trigger Type Signal.
    - Signal @delete.

    Conditions: -
    Actions: Create Notification, where you select the Recipient and your text with two possible Placeholders.

    Click image for larger version  Name:	1.png Views:	0 Size:	81.9 KB ID:	94140

    Applying your own Placeholder, which can be assigned to another Action in Execute Formula Script, will not work, because the formula will not have time to work, because at the time of its execution, the record (in my case, the account) will be deleted.​
    Last edited by victor; 06-20-2023, 08:50 AM.

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    • fioreid
      Junior Member
      • Oct 2022
      • 16

      #3
      Thank you Victor. Amazing.

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #4
        For entity types with Stream enabled, users who follow the deleted record receive an in-app notification.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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