Espo System creates an attachment over and over until server fills up

[blaz]

Hi,

In our Espo System creates an attachment over and over until it almost has eaten up the server's disk space.
Please see screenshot.
Any help would be appreciated.

Regards,
Balazs

[yuri]

Hi,

Anything in Espo log ?

[blaz]

Hi,

No not really. I mean there are some errors but not related to attachments. I can not see anything unusual.
My log level is "DEBUG".
I was first trying to find it in Action History but I could not see it there either.
Any idea howto troubleshoot this?


Regards,
Balazs

[yuri]

Do you have any idea where this file came from? Is it from some email? If yes, then need to figure out from what email account.

[blaz]

Unfortunately I have no idea.

[espcrm]

Do a search for PDF filename.
Do a search using your mail's web browser view
Do a search using another Software/App (outlook, Thunderbird, mobile phone app). See if you can track this is email.

If convenient and safe to do these: disable the CRON that do email refresh. Track down this email first then continue.

[blaz]

Hi I was mass deleting them in administration->attachments for some days until it stopped happening.
Thank you.