Where I can see the inbox mail?

[cristjian]

Hi, I'm new with ESPOCRM. I did the complete setup and configurate some mail accounts and that's all right, I can send emails, but when someone replies my mail it doesn't come to my inbox mail folder neither in other email folder (I can recieve it on a external mail client like thunderbird but not in ESPOCRM), how can I configure that? I'm in the admin account

[crmclients]

Hello!

I have this working but there were some things I needed to double check and fix:

• Port #
• Monitored folder = Inbox
• Password
• TEST CONNECTION - is successful

Here is a video by eillod that runs through it, see if you missed anything and circle back...

https://www.youtube.com/watch?v=W4M897RSdtM

also in this list https://forum.espocrm.com/forum/deve...-do-you-think-

[emillod]

Thanks man for sharing our video !

[cristjian]

Hi, thanks, I made the same configurations, even y can send emails, but I can't receibe them in my inbox mail, it appears an error about the cron job is not running. I put the same command under administration-cron jobs and gave me this error

2023-05-26 23:35:01.991 [40000] unqualified recipient rejected: <u1000> H=(giow.siteground.biz) [127.0.0.1]:61260 I=[127.0.0.1]:25 (127.0.0.1 does not match any IP address for localhost)

the command I wrote in the crontab was this:
* * * * * cd /home/customer/www/example.com/public_html; /usr/local/php82/bin/php -f cron.php > /dev/null 2>&1

what can I do?

[crmclients]

anytime! they are very helpful !