Injecting data from form to a case

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  • John Kanding
    Junior Member
    • Jan 2023
    • 11

    Injecting data from form to a case

    Hi

    Im creating a CRM for a Bike shop. And a Sales order Item can be a bike, with a unique number. When they have to do service on a particular bik, it will be foaund as a Sales order Item!

    Adding the Case module to the Sales order Item entity.
    When I click new, it inserts the Sales order Item. Great

    But not the Account which is also on the form. Is that some special relationship I'm missing?

    Cheers

    John





  • rabii
    Active Community Member
    • Jun 2016
    • 1250

    #2
    If there is a relationship between the two entities then you can pass data from (parent entity) to child entity. This is how it is done when you create a contact and address from account is passed to contact, this is the code that allows that : https://github.com/espocrm/espocrm/b...count.json#L54
    this should give you an idea how to implement it on your entities.

    Hope this helps
    Rabii
    Web Dev

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    • John Kanding
      Junior Member
      • Jan 2023
      • 11

      #3
      Hi Rabii
      Thanks. I will look into it

      Comment

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