Hi everyone,
I am trying to create a workflow to send email to multiple email addresses (To and CC) when a Case status is changed.
Since the Send Message Task in workflow does not have CC functions, I used formula instead. Below formula gave me a list of email addresses that needed to send email
![image.png Click image for larger version Name: image.png Views: 0 Size: 37.2 KB ID: 86778](filedata/fetch?id=86778&d=1672804506)
The email will be sent to those email addresses plus CC email address that user fill in 'Description' field. For example:
I utilize below formula but the email does not send at all, can someone please help me to verify if email can be sent to an array?
I am trying to create a workflow to send email to multiple email addresses (To and CC) when a Case status is changed.
Since the Send Message Task in workflow does not have CC functions, I used formula instead. Below formula gave me a list of email addresses that needed to send email
The email will be sent to those email addresses plus CC email address that user fill in 'Description' field. For example:
I utilize below formula but the email does not send at all, can someone please help me to verify if email can be sent to an array?
Comment