After update attachments images be display blank

[amedellin]

Hello,

i updated from 5.5.6 to 6.1.5, and after the update, i cant see the images like logo, avatars and images inside pdf on attachments, its display on blank
i dont have any error on data/log and on my server log. its intalled on a server.
my server requeriments are ok.
i already clean the cache and rebuil from terminal.
i has advance pack 2.4.2

i attache some examples (logo and pdf with images)


thank you!

[espcrm]

If you don't have any error that is difficult.

Try opening the image directly? Try uploading new image to see if it display? Try finding that file in the folder to see if it exist.

I have a feeling that during update the Permission for folder got change.

Also you should upgrade to v7

[amedellin]

if i open the entrypoint directly show black.
if i uploading a new image... yes i can see it the new one
the new and oldest files... has the same permission

[item]

Hi,

see too php version and php log.
you need give more information

[amedellin]

php v 8.0.25, i dont see any error on php log

[Vadym]

Hi amedellin,

We recommend using the latest EspoCRM version. EspoCRM v6.1.5 is not compatible with PHP v8.0.25.
Please upgrade your instance and recheck the issue.