Error: Third email adresse in accounts

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  • pehoma
    Member
    • Aug 2022
    • 52

    Error: Third email adresse in accounts

    When I want to safe a third email address in an account I get an error 400,

    Backend validation failure.

    Field: type
    Validation: valid

    Is it limited to a maximum of two emails per account? If that's true, can we change this limit?

    Thanks
  • 440music
    Junior Member
    • May 2020
    • 15

    #2
    I went to one of my Account's profile an added 6 email address and hit the Update button without an error. Try duplicating the Account and adding the extra email addresses.

    Comment

    • pehoma
      Member
      • Aug 2022
      • 52

      #3
      We have the same problem with other datas in other accounts. Here is the ESPO Logfile:

      [2022-09-19 08:23:12] ERROR: (400) validationFailure; PUT /Account/62e7df500761a0643; line: 54, file: /var/www/vhosts/pehoma.com/espo.pehoma.com/application/Espo/Core/Exceptions/BadRequest.php [] []
      [2022-09-19 08:23:27] ERROR: (400) validationFailure; PUT /Account/62e7df500761a0643; line: 54, file: /var/www/vhosts/pehoma.com/espo.pehoma.com/application/Espo/Core/Exceptions/BadRequest.php [] []
      [2022-09-19 08:23:51] ERROR: (400) validationFailure; PUT /Account/62e7df500761a0643; line: 54, file: /var/www/vhosts/pehoma.com/espo.pehoma.com/application/Espo/Core/Exceptions/BadRequest.php [] []
      [2022-09-19 08:25:33] ERROR: (400) validationFailure; PUT /Account/62e7df500761a0643; line: 54, file: /var/www/vhosts/pehoma.com/espo.pehoma.com/application/Espo/Core/Exceptions/BadRequest.php [] []​

      Maybe someone can help us. We have installed the latest expo version ( Version 7.2.3).
      I also tried different PGP versions, always the same. Actual we run under PHP 8.1.10

      Comment

      • pehoma
        Member
        • Aug 2022
        • 52

        #4
        It's getting worse. We can't update any account. Always the same error. We can't update any field.

        Comment

        • victor
          Active Community Member
          • Aug 2022
          • 727

          #5
          I can't reproduce. Added 4 emails without problems: deleted, added, changed priority - saved without problems.
          Attached Files

          Comment

          • pehoma
            Member
            • Aug 2022
            • 52

            #6
            Hello. Thanks for your replies. We've found the problem. We didn't change anything since the last update from V 7.1.x to 7.2.3 but now one field (type) in accounts was marked as mandatory. We never used this field so it was empty in all files.

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