Define standard sender email

[pehoma]

Hello to all. The following topic is unfortunately not clear to me. We have a group email account for the whole team and everyone has their own personal email account. When a user sends emails, the personal email account is always preselected. Is it possible to change this so that the group email account is preselected?
Thanks for the help and have a nice Sunday.

[shalmaxb]

I think, this could help: https://docs.espocrm.com/administrat...system-default

If you look for solutions, it leads to better results, when you search it in Google, like: espocrm email group account. The search function in the forum is quite lame.

[victor]

Hello pehoma,

The priority of using email by default for each specific user is configured by the path marked in the attachment