Espocrm receives emails very slowly

[leho40389]

Please help me find out the reason why emails sent to EspoCRM are receiving very slow. After the customer sent the email about 1 hour later, I received it on EspoCRM. Meanwhile, it only took a few seconds for Gmail to receive it

[victor]

Hello leho40389,

Put simply in Administration -->Scheduled Jobs-->Check Group Email Accounts and Check Personal Email Accounts

* * * * *

You can also check the periodicity by other parameters on services like crontab.guru

[yuri]

Maybe your cron is not running every minute? You can also setup it to run more often than once per minute. See: https://docs.espocrm.com/administrat...bs/#setting-up.

There also can be a problem if you have too much jobs running in your Espo and not having the 'run jobs in parallel' parameter enabled.