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Blind Carbon Copy (BCC) in email entity

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  • Blind Carbon Copy (BCC) in email entity

    Hello,
    thank you for great CRM!
    I have two questions:
    1. When i creating new email i see field 'bcc'. Why this field is not available in received messages?
    2. How to filter email send to bcc email adress? I see fiter 'email adress', but this filter retrive only email send 'to' and 'copy to' email field.

  • #2
    @ShulzR, Hello
    1. "bcc" is available in the middle of the email. In other Entities it is called "Detail view"
    2. You will not be able to filter by "bcc". Email filtering fields are available on screen "2"

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    • #3
      1. Is available, but only for outgoing email. For incoming emails field doesn't show up.
      2. It's very hard to control a lot of emails without the already mentioned 'bcc'

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