email filter

[keda]

Hello everyone,

i recently started to use email filter and i love it to keep the inbox clean.

I have some senders which mails are like the following:

customerservice.company.com or
sales.company.com

i tried to use *company.com but it looks like its not working. Mails are just dropping in my main inbox.

I think the guide for this feature is not very detailed, that's why im asking here if i can do anything about it to make it more simple?

Thanks in advance!

[Vadym]

Hi keda,

I tested an email filter behavior with *@gmail.com or *gmail.com address, in my case everything works as it should.
Please provide a screenshot of your email filter to investigate this issue in more detail.

[keda]

Hey Vadym thanks for your respsonse!

I have mails from refurbed for example:
peter@email.refurbed.com
hello@service.refurbed.com

*@refurbed would not help.
also didn't *refurbed.com

Also, can i add more adresses in one filter?

like
*@refurbed.com, *@amazon.com
... ? I have a filter with 2 explicit mail adresses
someone@domain1.com, another@domain2.com

this rule did not work.

[Vadym]

Hi @keda,

Unfortunately, there is no possibility of using more than one address in one filter.
Please provide a screenshot of your email filter to investigate this issue in more detail.

Use of wildcard*:

• text* – starts with text,
• *text* – contains text,
• *text – ends with text.

[keda]

I would not mind adding more filters, having them in one place would be fine.
The bigger "issue" is, i need 2 filters for
*refurbed.com and *service.refurbed.com

Greetings

[Vadym]

keda,

You just need to create separate filters for each address for the correct email filter operation.

[keda]

I will do that Thanks for confirming !