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  • email filter

    Hello everyone,

    i recently started to use email filter and i love it to keep the inbox clean.

    I have some senders which mails are like the following:

    customerservice.company.com or
    sales.company.com

    i tried to use *company.com but it looks like its not working. Mails are just dropping in my main inbox.

    I think the guide for this feature is not very detailed, that's why im asking here if i can do anything about it to make it more simple?

    Thanks in advance!

  • #2
    Hi keda,

    I tested an email filter behavior with *@gmail.com or *gmail.com address, in my case everything works as it should.
    Please provide a screenshot of your email filter to investigate this issue in more detail.

    Comment


    • #3
      Hey Vadym thanks for your respsonse!

      I have mails from refurbed for example:
      peter@email.refurbed.com
      hello@service.refurbed.com

      *@refurbed would not help.
      also didn't *refurbed.com

      Also, can i add more adresses in one filter?

      like
      *@refurbed.com, *@amazon.com
      ... ? I have a filter with 2 explicit mail adresses
      someone@domain1.com, another@domain2.com

      this rule did not work.
      Last edited by keda; 07-28-2022, 09:46 AM.

      Comment


      • #4
        Hi @keda,

        Unfortunately, there is no possibility of using more than one address in one filter.
        Please provide a screenshot of your email filter to investigate this issue in more detail.

        Use of wildcard*:
        • text* – starts with text,
        • *text* – contains text,
        • *text – ends with text.

        Comment


        • #5
          I would not mind adding more filters, having them in one place would be fine.
          The bigger "issue" is, i need 2 filters for
          *refurbed.com and *service.refurbed.com

          Greetings

          Comment


          • #6
            keda,

            You just need to create separate filters for each address for the correct email filter operation.
            Last edited by Vadym; 08-05-2022, 03:53 PM.

            Comment


            • keda
              keda commented
              Editing a comment
              I will do that Thanks for confirming !
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