Inbound Email - Malformed header detected

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  • randyklein
    Junior Member
    • Sep 2015
    • 5

    Inbound Email - Malformed header detected

    I have my inbound email properly configured, and when I test the connection, it completes without issue. Up until recently, my inbound email worked perfectly fine. I've made no recent changes, but my email stopped working. I found the EspoCRM logs in the data/logs folder, and I'm seeing the following error each time the cron job runs:

    [2015-09-07 00:34:02] Espo.ERROR: InboundEmail 54a7204353ed0 (Get Message): [0] Malformed header detected [] []

    I've tried clearing the cache, and I've tried completely clearing out the inbox of the email account. Neither have worked. I'm at a loss. Thanks for any help.
  • yuri
    Member
    • Mar 2014
    • 8872

    #2
    Hi

    This should be fixed in the 3.6.* version. What the version do you use?
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • randyklein
      Junior Member
      • Sep 2015
      • 5

      #3
      I'm on 3.6.2. Still seeing the issue. I've recently upgraded (incrementally) from 3.2 to 3.6.2. I noticed the issue after the upgrade.

      Comment

      • yuri
        Member
        • Mar 2014
        • 8872

        #4
        Can you confirm that emails now not being imported at all? Did it stuck with that bad email and now doesn't import any emails anymore?
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8872

          #5
          Can you try to apply this small fix https://github.com/espocrm/espocrm/c...c7f1438c03d622
          Please let me know about result.

          Thanks
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • randyklein
            Junior Member
            • Sep 2015
            • 5

            #6
            Unfortunately, still getting the exact same message: [2015-09-10 13:27:01] Espo.ERROR: InboundEmail 54a7204353ed0 (Get Message): [0] Malformed header detected [] []

            Was I supposed to clear the cache after changing the files? I didn't do that.
            Last edited by randyklein; 09-10-2015, 03:10 PM.

            Comment

            • yuri
              Member
              • Mar 2014
              • 8872

              #7
              And you don't receive other emails, right?
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

              Comment

              • randyklein
                Junior Member
                • Sep 2015
                • 5

                #8
                Correct, it's not importing any emails from the mailbox. I tried setting up both the personal email, and the group email. Neither imported emails.

                Comment

                • randyklein
                  Junior Member
                  • Sep 2015
                  • 5

                  #9
                  I quick update to this. I'm not sure exactly what's going on, but it appears to be fixed. I havent used the site in a few days (and havent made any changes), but I logged in this morning, and all of the missing emails were now imported. A week or two ago, I also tried to update the logo, but the logo that shows in the top left never actually updated. I just ignored this issue. However I also noticed this morning that the logo was also updated. I've cleared the cache many times before in trying to fix both issues, so I don't think it was that. Perhaps it's coincidence, but I'm guessing it isnt. I have absolutely no idea how this was fixed.

                  Comment

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