Error 403: Access Denied

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  • Wamphyri
    Junior Member
    • Dec 2021
    • 2

    Error 403: Access Denied

    I've been combing though the forums here and just about googled myself out looking for a answer on this, any kind of modifications i make in the administration panel it tells me Error 403: Access denied but I can add new customers, leads, etc.
  • JosNas
    Member
    • Sep 2021
    • 97

    #2
    Can you check the logs please and share what is being reported? Issue could be related to the DB User. Go to Data > config-internal.php and make sure the user's credentials are correct (the fields below):
    Code:
    'host' => '',
    'dbname' => '',
    'user' => '',
    'password' => ''

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    • Wamphyri
      Junior Member
      • Dec 2021
      • 2

      #3
      Dbase credentials are fine, I have checked out the espo log and they are not being created, and i'm not clear with how to get it to start logging. (feel like a lumberjack now)

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      • Vadym
        Super Moderator
        • Jun 2021
        • 345

        #4
        Hi Wamphyri,

        Perhaps folders/file permissions are not set correctly. Follow this manual to set up proper permissions:
        https://docs.espocrm.com/administrat...les-management

        Also, investigate this error into the DevTools panel:
        1. Press F12 to open the developer's tool panel in your browser,
        2. Switch to the Console tab,
        3. Reproduce the 403 error again and check which element returns error 403 in the Console tab.
        Last edited by Vadym; 12-09-2021, 12:08 PM.

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