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make a call button works only after clicking multiple times

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  • make a call button works only after clicking multiple times

    Dear Concern,
    We have installed Espocrm 6.1.9 in ubuntu server and using 1.17 Asterisk AMI module to make calls with asterisk server. I am facing the following issues
    In asterisk server the ami user is not showing as established connection, but I can see that the user is getting logged on and loggedoff
    In Espo crm we have to click on make a call button multiple times to get call in the asterisk / softphone. Most of the time when we click on make a call button it showing 500 error and only after clicking few times it orginates calls to the AMI. Kindly anyone help on this issue as early as possible

  • #2
    Did you checked logs in EspoCRM? Also you can have some information in browser console. Maybe something also in asterisk logs?

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