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Cant't change Parent for email

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  • Cant't change Parent for email

    Hello,
    User can change Parent of emial when his email is 'To:' field.
    Is possible to change Parent of email when user email is also in field 'CC:'?
    Thank You.

  • #2
    Is possible to change Parent of email when user email is also in field 'CC:'?

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    • #3
      Hi LuckyLouie,

      Yes, you can change the Parent field under any conditions.
      Do you have any difficulty in Email composing?
      Attached Files

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      • #4
        Hello Vadym, thanks for replay.
        The problem is with received mail, not composing. I can only edit the 'Parent' field if my email address is listed in the 'To:' field. When my email address is listed in the 'CC:' field, Parent is not editable.

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