Print to PDF show blank page

[edward7097]

After upgrade to V7, the print to PDF show blank page and I check the logs it shows this error. The PHP version is 7.4

ERROR: Uncaught Exception Error: "Call to a member function getLength() on string" at /home/xxx/public_html/application/Espo/EntryPoints/Pdf.php line 90 {"exception":"[object] (Error(code: 0): Call to a member function getLength() on string at /home/xxx/public_html/application/Espo/EntryPoints/Pdf.php:90)"} []

[Vadym]

Hi Edward,

Can you provide a PDF template?

[edward7097]

Hi Edward,

Can you provide a PDF template?

I create new template still show blank page

[item]

upgrade to last, actually : 7.0.7
check ACL (Role)
check with a downloaded 7.0.7 folder : Espo\Tools\Pdf\...
replace-it if required
witch exacly php version ? 7.4.x ?
permission issue maybe ? check in config.php : permission->user/group

[edward7097]

upgrade to last, actually : 7.0.7
check ACL (Role)
check with a downloaded 7.0.7 folder : Espo\Tools\Pdf\...
replace-it if required
witch exacly php version ? 7.4.x ?
permission issue maybe ? check in config.php : permission->user/group

1. already latest version.
2. ACL role never changed as before upgrade print to PDF was worked well.
3. PHP 7.4.24
4. permission no issue.

[guschaves]

I'm having the same issue here, have u fixed it?

[Vadym]

Hi guschaves,

This issue is related to cPanel / EasyApache configuration. Try to set default settings or contact your hosting if you don't use them.

[guschaves]

I've done everything you suggested me, but no success. Any idea? Which screenshots would help you to identify how to fix it?

[Johndavidson9]

I have the same issue. Any tips for solution? https://cartoonhd.onl/index/ https://get-9apps.com