2-Factor Authentication Problem

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  • serqet
    Senior Member
    • Feb 2019
    • 109
    #1

    2-Factor Authentication Problem

    Hello there,

    Although I did everything right, I cannot activate 2-Factor authentication. I'm using Google authenticator, when I scan the barcode, write the 6-digit numbers and save it, "error 403 access denied: Not verified" warning appears.

    Where am I doing wrong?

    My Espo 6.1.10

    [2021-10-11 14:37:01] DEBUG: API (403) Not verified.; PUT /UserSecurity/5c331e26622144098; Input data: {"auth2FA":true,"auth2FAMethod":"Totp","passwor d": "*****","code":"544362"}; Route pattern: /{controller}/{id}; Route params: Array ( [controller] => UserSecurity [action] => update [id] => 5c331e26622144098 ) [] []
    [2021-10-11 14:37:01] ERROR: (403) Not verified.; PUT /UserSecurity/5c331e26622144098; line: 191, file: /var/www/vhosts/crm.ventura.com.tr/httpdocs/application/Espo/Services/UserSecurity.php [] []
    Tags: None
    • Vadym
      Super Moderator
      • Jun 2021
      • 345
      #2
      Hi serqet,

      I tested a scenario identical to yours, everything works as it should.

        Comment

        • serqet
          Senior Member
          • Feb 2019
          • 109
          #3
          Originally posted by Vadym
          Hi serqet,

          I tested a scenario identical to yours, everything works as it should.
          Thanks for reply, But the problem is with me anyway

            Comment

            • serqet
              Senior Member
              • Feb 2019
              • 109
              #4
              yuri can you help me?

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8438
                  #5
                  I'm very busy. 2FA TOTP always worked for me with Google Authenticator. I hanging out here cause we released recently and want to catch as many bugs as possible. I'm not able to participate in helping on issues not related to the new release. Sorry. It's very hard to be the main developer and provide support on the forum. The development process suffers when I spend too much time on the forum. My mental state suffers too.
                  Last edited by yuri; 10-12-2021, 01:07 PM.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                    Comment

                    • yuri
                      Member
                      • Mar 2014
                      • 8438
                      #6
                      You must have incorrect time on your server or phone.
                      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                        Comment

                        • serqet
                          Senior Member
                          • Feb 2019
                          • 109
                          #7
                          Originally posted by yuri
                          I'm very busy. 2FA TOTP always worked for me with Google Authenticator. I hanging out here cause we released recently and want to catch as many bugs as possible. I'm not able to participate in helping on issues not related to the new release. Sorry. It's very hard to be the main developer and provide support on the forum. The development process suffers when I spend too much time on the forum. My mental state suffers too.
                          You are absolutely right. It is very difficult to estimate your intensity, but you are doing very good work, congratulations again.

                            Comment

                            • serqet
                              Senior Member
                              • Feb 2019
                              • 109
                              #8
                              Originally posted by yuri
                              You must have incorrect time on your server or phone.
                              By the way, when the server clock was 1 hour behind, the problem was solved, thank you very much.

                                Comment

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